What you cannot ship?

The items listed below cannot be sent to any countries. These are prohibited items where we cannot ship in under any circumstances. We reserve the right to not ship goods we deem to be not allowed, we may suspend your account and reject, return to sender or dispose prohibited goods without prior notice. You are responsible to ensure that the goods can be imported into your country.

The following cannot be sent to any countries, the list is not exhaustive:

The items listed below cannot be sent to any countries and the list is not exhaustive. Please check with your local import law for further details as to what the restrictions and prohibited items are. It is your responsibility to ensure that the items can be shipped to your country.

The following cannot be sent to any countries

  • Animals, Animal Products, Animal Skins, Animal Fur, Animal Parts, Live Animals
  • Batteries - loose batteries i.e. laptop batteries, power bank
  • Bullion
  • Cash & Travellers Cheques
  • Clinical and medical waste
  • Biological samples (including but not limited to bodily fluids and tissue samples)
  • Complete original and imitation firearms and firearm parts, (includes rifle butts, trigger mechanisms, screws / bolts etc which are manufactured for the sole purpose of creating a functional firearm), ammunition, explosives
  • Counterfeit currency, bank notes and postage stamps
  • Counterfeit goods
  • Credit, Bank Cards
  • Drugs - including all over-the-counter, prescription or non-prescription and legal drugs as well as illegal drugs / narcotics
  • Environmental Waste
  • Explosives and ammunition
  • Fireworks
  • Flammable liquids, solids or spray in any form this includes, but is not limited to, perfume, nail varnish, toner, hand sanitiser and others
  • Foods that are restricted for import into the destination country
  • Goods, the carriage of which is prohibited by law in the country of origin, transit or destination
  • Human Remain & Ashes
  • Illegal goods (these are goods which are considered illegal in the origin, the transit points and/or the destination countries and would include but not be limited to pirated goods, counterfeit goods and narcotics)
  • Indecent, obscene or offensive material
  • Infectious Substances
  • Legal or illegal highs
  • Living creatures
  • Living plants or organisms, roots, seeds
  • Lottery tickets
  • Medicines or any form of medication either prescriptive or non-prescriptive medications
  • Military goods and accessories 
  • Mobile phone SIM card
  • Official documents or financial related materials (e.g. Passport, Driving license, Certificate of Incorporation, any financial document or letters, financial security device and any financial related materials etc.) including both genuine and fake documents
  • Oxidising substances and organic peroxide
  • Pathogens
  • Perishable food including frozen food
  • Pesticides
  • Poisonous (toxic) and infectious substances
  • Poisons
  • Pornography
  • Precious metals and stones
  • Pressurised container and devices in any form this includes, but is not limited to, aerosol, hair spray/foam, shaving gel/foam
  • Radioactive materials
  • Real or imitation firearms, parts thereof
  • Tobacco and nicotine related products including e-cigarettes
  • Unidentified substances or items that in our opinion could be any of the other items on this list

If Prohibited Goods are sent to us, we will deal with them as we see fit which may include disposal (and will charge you for any costs and expenses we incur); and you will indemnify us and keep us and our employees, sub-contractors and agents indemnified against any and all resulting losses, damage and/or injuries.

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