Restricted goods with limited liability

Restricted Goods can be shipped in certain circumstances with limited liability. The following items are restricted goods and have limited Standard and Extended Shipping Insurance liability cover. If it is not covered, you are shipping entirely at your own risk, understanding that there is no compensation for loss, damage or non-delivery. We may, solely at our discretion consider goods (not listed below) sent to us in poorly packed condition as restricted goods with no damage cover included with the shipment.

Item Conditions Loss liability cover Damage liability cover
Articles of exceptional value – i.e. Works of art, Antiques Up to £500 to EU, USA, Canada, Australia, New Zealand and Japan shipped using Couriers only
Yes, subject to conditions Not covered
Autoparts Must be flushed through and not contain oil. No airbags Yes, subject to conditions Not covered
Liquids of any variety, including make-up such as mascara and lip gloss, shower gel, lotions and creams - Yes
Not covered
Any used or second hand goods or goods that are deemed as "not working" on arrival - Yes Not covered
"Breakable" plastic items - Yes Not covered
Discs, Tapes, memory Cards - Yes Not covered
Glass, Mirror, Ceramic, Marble, Pottery, Resin or similar items - Yes Not covered
Any food items - Not covered Not covered
Jewellery, Costume Jewellery, Watches & objects constructed of precious metal and/or stones Up to £500 to EU, USA, Canada, Australia, New Zealand and Japan shipped using Couriers only Yes, subject to conditions Not covered
Electrical, electronics and white goods for example but not exclusively: Televisions, Laptops, Computers, Monitors, Mobile Telephones, Computer Chips, CPUs, Circuit Boards  Shipped by courier only i.e. DHL, UPS. Maximum of 2 batteries containing devices per shipment of 100 Whr. Dry cell only. No shipment to Russia allowed. Yes, subject to conditions Not covered