How to use assisted purchase?

It is simple! Say you wanted to buy something from an online UK stores, but your credit card payment wasn't accepted. ForwardVia can help you to buy it and then ship it to you. Our fee is £15 or 10% of the value of the goods + UK delivery cost, whichever is higher.

Using our Assisted Purchase is simple. Here are the steps:

  1. Let us know what you would like us to purchase by completing the Assisted Purchase order in your Dashboard or follow this link here https://www.forwardvia.com/assisted-purchases/new,
  2. Select 'Create New' and complete the form by providing as much information as possible
  3. Make payment to proceed

We will then go away to make the purchase on your behalf. Once we receive it, we will measure it and notify you. When you're ready to ship, you will be presented with international shipping options, which you can select, make payment and have it sent to you. 

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